Shipping and delivery

Shipping & Deliveries

Processing Time

All orders are processed with 5-7 business days. As our products are handmade, processing times may vary slightly.

Shipping

We currently ship within [USA/CANADA/ETC]

Shipping rates and delivery estimates are provided at checkout. Delivery times are estimates and not guaranteed.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information, if available.

Delays

L’Herbier de Lay is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 3-5 days of delivery so we can assist you.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders delivered to an incorrect address provided by the customer.

Contact

For shipping or delivery questions, please email:

lherbierdelay@yahoo.com